Disaster Preparedness • Economic Recovery • Resilience

Re-establishing Business Travel in Arlington, Virginia After September 11th, 2001 Pentagon Attacks Case Study

Ranked as one of the most-educated, highest-earning cities in the nation, Arlington, Virginia has a significant business travel industry due to the central location of the Pentagon. After the attack on the Pentagon on September 11th, the community quickly mobilized within hours to deploy a needed humanitarian response to this man-made disaster. Meanwhile, the closure of Ronald Reagan National Airport had a significant impact on the business tourism market, which led economic development leaders to pursue advocacy efforts as well as open a visitors center to provide hospitality services and pursue an innovative tourism marketing campaign.

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