Disaster Preparedness • Economic Recovery • Resilience

Download Presentation Slides for Puerto Rico Workshop on Engaging Small Businesses in Disaster Preparedness

Puerto Rico WorkshopOn May 15th-16th IEDC and partners hosted a day-long, interactive workshop in Caguas, Puerto Rico to teach how to successfully engage small businesses so they are better prepared for future disasters and crisis. This hands-on workshop taught the basics of how to deliver business continuity training for small businesses in your local community.

Designed to “train the trainer,” this comprehensive workshop provided participants with tactical knowledge on how to facilitate high quality business continuity workshops in their communities. Led by business preparedness experts and chamber executives, attendees discovered how their organization can deliver this workshop to their network of businesses as a value-added service and effectively engage small business owners in critical crisis preparedness efforts.

In these presentations you’ll learn:

  • Tips on how to develop, market, facilitate and fund your own business continuity workshop;
  • Practical advice on engaging your network of businesses in preparedness efforts for any type of crisis;
  • Step-by-step instructions for delivering “Open for Business” curriculum through an interactive training format.

 Click here to download the presentations from the workshop.



8:30 – 9:00am – Registration and Networking

9:00 – 9:10        - Welcome

9:10 – 9:20         - Introduction of IEDC

9:20 – 9:45        - Overview & Expectations for Today’s Training

9:45-10:30          - Why Plan?  Engaging Businesses in Business Continuity

10:30 – 10:40      - Break

10:40 – 11:30       - Roundtable Discussion – Sharing Experiences in Business Recovery

11:30 – 12:00      - Creating an “Open for Business” Culture

12:00 – 1:00         - Lunch (Sponsored)

1:00 – 1:40            - How to Develop an Effective Program to Engage Local Businesses

1:40 – 2:35            - How to Market & Successfully Recruit Local Businesses

2:35 – 2:45           - Break

2:45 – 3:15             Preparedness for Economic Development Organizations & Chambers

3:15 – 3:45            - Testing the Plan & Other Follow-up

3:45 – 4:30             - Possible Next Steps & Wrap up


Howard Pierpont, The Disaster Institute

Retired from Digital Equipment Corp / Intel Corporation, Howard has over 30 years of Business Continuity and Business Resilience background. He is a Certified Business Continuity Planner (CBCP) from Disaster Recovery Institute International (US) and is designated as a MBCI with the Business Continuity Institute. He has worked as a FEMA Reservist serving in the National Disaster Recovery Framework (NDRF) Community Recovery Assistance section supporting CT, ND, NJ, PA, SC and VT. Howard is the Board Chair for the International Association for Disaster Preparedness and Response (DERA) as also serves as the Director of International Programs for the DERA Preparedness Institute.

Krystal Crockett, The Bixby Chamber of Commerce

Krystal Crockett is the President & CEO of the Bixby Metro Chamber of Commerce in Bixby, Oklahoma.  Krystal began working at the Chamber in 2009, and in 2011 was named President & CEO.  Since 2009, the Bixby Metro Chamber has grown by 75 percent and the City of Bixby has increased population by over 4,000 people.  This fast growth has been attributed to the strength of the schools and business community. With their location in tornado alley, the Chamber has pro-actively developed a business continuity workshop for local businesses and works to engage small businesses in preparedness activities. Krystal was named an Achiever Under 40 by the Journal Record of Oklahoma in 2013. She is currently pursuing her Bachelor’s degree in Political Science & Sociology from Oklahoma State University in Tulsa.  She was born and raised in Tulsa, OK and lives with her husband Nathan, daughter AnnRenee, son Luke, and their cat Cadillac.

Lynn Knight, CEcD
Vice President of Knowledge Management and Development (KMD)

In her current role, Lynn Knight manages a team of professional researchers, project managers and content developers who are tasked with staying on top of the latest trends in economic development. She has more than 25 years of experience in domestic and international business management and economic development. Prior to joining IEDC, she served as the Director of Economic Development Programs for Management Analysis, Incorporated, providing economic development and tourism consulting for local and federal government clients in six states. A subject matter expert in tourism, Knight has more than 20 years of experience in resort and spa development and management; destination branding, promotion and product development for ecotourism, heritage and sports destinations; tourism surveys, statistics and economic evaluations; workforce development and tourism master planning.  Her clients have included a U.S. territory in the Pacific, the State of Utah, numerous county governments throughout Virginia, Maryland, North Carolina and New Jersey.

Carrie Mulcaire, International Economic Development Council (IEDC)

Carrie Mulcaire is the Director of Federal Grants and Technical Assistance in the Knowledge Management and Development Department at IEDC in Washington, DC. With over 16 years of broad experience in local and regional economic development, her management duties include overseeing technical assistance and federal grants focused on post-disaster economic recovery and preparedness. Prior to joining IEDC, she worked as an Associate at Economics Research Associates (ERA) in Washington, D.C. and served as a consultant on an Asian Development Bank (ADB) technical assistance project in mainland China.  Other positions include: business attraction for the government of Northern Ireland; directing marketing efforts for a downtown Business Improvement District (BID); assisting in redevelopment projects for a city agency. She obtained a Master’s degree in City and Regional Planning from UC Berkeley and a Bachelor of Sciences in Business Administration from the Haas School of Business at UC Berkeley.


With funding from a grant from the U.S. Economic Development Administration, this workshop is produced by the International Economic Development Council (IEDC). IEDC would like to thank the  PRTEC and INTECO for their support on this project.